What is the Unity Travel Refund Policy?

Order Policy

All purchases placed through Unity Travel are nonrefundable after 24 hours. However, transfers, full credit exchange, and insurance claims can be filed, free of charge. Unity Travel provides refund protection to all customers at no extra cost to you through Refund Protect insurance.

Transfers & Credit
We try our best to ensure a great trip for our travelers. We understand there are situations where customers cannot make their trips. In cases like these, you are welcome to transfer your reservation up to 72 hours before arrival. If you would like to issue an order transfer, free of charge, please email [e-mail] the new purchaser's name and email address. If you would like to receive FULL credit for a future event (expires Dec 31, 2021) we can take care of that for you, all you have to do is ask. :)

File an Insurance Claim
To file an insurance claim for a full refund of your transaction (event, booking fees, payment fees, and even our fee!) if you are unable to attend the event due to an unforeseen circumstance, here is more information. Scenarios which are covered include:

• Accident, Injury, Illness

• Pre-existing Medical Conditions

• Adverse Weather

• Scheduled Airline Failure

• Private vehicle failure

• Pregnancy-related conditions

• Armed forces & emergency recall

• Any emergency circumstance

If you believe your reason for a refund is covered above, please send an email to [e-mail] for assistance. (There is no timeline for refunds after requests have been processed and all requests are fulfilled on a case by case basis. This solely based on your communications with Refund Protect.)

Review the general Terms of Service here: https://www.unity.travel/terms-of-service

Unity Travel reserves the right to change, suspend, or discontinue temporarily or permanently, some or all of the Services & Policies (including the Content and the devices through which the Services are accessed), with respect to any or all users, at any time without notice.

Unity Travel is not liable for Acts of God that prevent any partnered event from taking place or will cause physical harm to patrons. In the case the event cannot take place due to an Act of God, Unity Travel will issue a credit for a future event.

**ALL NITC products are covered under refund protection until March 15th, 2021! After this date, this event will be subject to our normal refund policy.**

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