RUN OF HOUSE, also known by hotels as "ROH", allows the hotel to determine what type of room you receive based on the hotel's availability when you check-in.
Factors that may affect the room you receive are:
- Time of CHECK-IN (show up right at 3:00 pm to get the best rooms)
- Hotel room availability
- Amount of guests in room
** Type of bedding is NOT guaranteed. This is based upon the hotel's availability at the time of check-in. **
- Unity Travel and our partner hotels do our best to give you the exact room type you reserved, but sometimes room adjustments are required to ensure the safety of all guest. Unity Travel is NOT responsible for refunds requested because of room changes forced by the hotel at the time of check in.
If a room type or property change is required prior to your arrival, the Unity Travel reservations team will contact you for authorization. If you agree to the changes you are eligible for a refund, travel credits or comped add-ons.
We appreciate your cooperation!