Normally, the Group Leader will be the one checking into your room. They should've received the Hotel Confirmation Number about 4-30 days prior to your check-in date. Check SPAM box.
The Room Leader will check-in normally at the Hotel Registration Desk unless noted otherwise.
The Room Leader must be 18+ or 21+ (depending on hotel) and must present their Government Issued Identification (license or passport) and a debit/credit card for Incidentals aka Security Deposit. We HIGHLY recommend using a credit card instead of a debit card for Incidentals.
Hotel Check-in Times vary by property but normally begin at 3:00 pm - 4:00 pm local time.
If you arrive prior to check-in time, your room may not be ready. You may request Early Check-in, fees may apply.
We recommend that you check your bags at the Bell Desk, pick-up your Unity Travel Wristband (see operations email) and head to the nearest activity or establishment while the hotel prepares your room.