Carlos Rodriguez

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  • Group Leader

    The Group Leader will be the main person who will be placed on the hotel room reservation. He/She will have the ability to place the others in a room together. Any modifications made to the room wi...

  • Club Access

    Club Access: Allows our guests Complimentary Access to our partner clubs via the GUEST LIST line. Line-ups have announced approximately 2 weeks prior to your event and new venues may be added last ...

  • Shuttle Pick-up Location (shuttle stop)

    SHUTTLE PICK-UP LOCATIONS (SHUTTLE STOPS)  Will vary depending on the festival. We do our best to designate a pick-up location at every Unity Travel official partner hotel.  If your hotel has a shu...

  • Run of House

    RUN OF HOUSE, also known by hotels as "ROH", allows the hotel to determine what type of room you receive based on the hotel's availability when you check-in.   Factors that may affect the room you ...

  • Hotel Registration Desk

    HOTEL REGISTRATION is the area where guests check-in/out of the hotel. This is typically located in the front Hotel lobby.   **ONLY the person officially listed on the hotel reservation should appr...

  • Government Issued Identification (ID)

    Please make sure you have a GOVERNMENT ISSUED form of IDENTIFICATION for all check-ins regarding (hotel, ticket, shuttle and Unity Travel). The most common forms of GOVERNMENT IDENTIFICATION are st...

  • Does Unity Travel provide shuttle transportation?

    If you purchased a hotel package, shuttle service is often available as an add-on to your reservation.     In the case, that shuttle service is provided by Unity Travel, official pick up locations ...

  • What if I lost my ID / passport before my trip?

    Losing your identification on your trip is never fun.   Don't worry, you should still be able to get on your flight home. Ultimately, you should: Get Police Report Arrive EXTRA early (with police ...

  • Will I have cell phone service or WiFi at my destination?

    We want you to stay connected, at your destination! Please contact your Cell Phone carrier to check your roaming or international coverage PRIOR to your departure! All Hotels in our festival trave...

  • Are security deposits, resort / parking fees & incidentals included?

    Security deposits, parking, resort fees, and incidentals are NOT included in the price of your package. These costs will be at your expense if applicable.  When you arrive at the hotel, you will be...