Jennifer Durnell

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Activity overview

Latest activity by Jennifer Durnell
  • Jennifer Durnell created an article,

    Can Everyone in my Payment Plan Stay in my Room?

    The number of people added to a payment plan does NOT equal the occupancy in a room. Guests must check the occupancy rules before they purchase the room. Most rooms are booked for 2 guests in the ...

  • Jennifer Durnell created an article,

    I called the hotel and they don't have my name in their reservations.

    We book hotel rooms in a room block, and for Hotel Takeovers, we book the entire hotel for the event.  If you book a room through Unity Travel and call the hotel directly, they will not have your i...

  • Jennifer Durnell created an article,

    How do I pay my remaining payments at once?

    You can pay at once by doing the following: 1. Log in 2. View Your Profile 3. View Your Order 4. Select 'Pay Now' 5. At the top of the next page, there is a button after the total "PAY ALL LAWAYAY ...

  • Jennifer Durnell created an article,

    How do I change the name of someone in my group payment plan?

    The original order purchaser and the person who the order will be transferred to both need to send an email stating they confirm the transfer to reservations@unity.travel Include in your email: you...

  • Jennifer Durnell created an article,

    What is a Hotel Takeover?

    A hotel takeover is when 75% or more of the hotel is booked by Unity Travel, so you will be surrounded by other festival attendees. Aka no awkward encounters with children :) These locations usual...

  • Jennifer Durnell created an article,

    How to pay payments all at once?

    Making a payment all at once is simple an easy! Once you have created and customized your order, hit the 'Check Out' button at the top of the page. You will then be taken to your shopping cart. At ...

  • Jennifer Durnell created an article,

    I can’t enter my phone number

    Our website has been having glitches with non-Apple products. We will need to create an account for you. Please send an email to reservations@unity.travel with your full name, email address, phone...

  • Jennifer Durnell created an article,

    11. Hotel rules and important information.

    We have 6 hotel properties available for Paradiso festival 2018!   Below are some basic rules and information about our hotels:   Ellensburg hotels: 1. Red Lion Hotel  Address 1700 S. Cany...

  • Jennifer Durnell created an article,

    Can I add more festival tickets to an existing travel package?

    Send us an email at Reservations@unity.travel Include in your email: your order number, your names, email addresses, phone number, how many festival tickets you have purchased and how many you...

  • Jennifer Durnell created an article,

    Can I upgrade my current room type to a better or larger hotel room?

    Send us an email at Reservations@unity.travel Include in your email: your order number, your names, email addresses, phone number, the room type that you currently have and the room type that you w...